Return is a part or doing business.  At Unique Z Products, we want to provide a pleasant shopping experience for our customers.  With our hassle free return policy,  you do not need our approval/authorization to return products to us. If you are doing an exchange, just order your new items through our website and then request a refund for your old items separately.  Items can be exchanged or refunded with a 15% restocking fee if your parts are unused. Shipping fees cannot be refunded.  Refunds or exchanges will not be issued after 15 days

How to return products:

1. Package your items for shipping. Be sure to include a copy of your original receipt or packing slip showing what you paid for the items.
2. We recommend using Priority Mail with Delivery Confirmation (keep the tracking number) so we can be sure of the status of your package. **PLEASE DO NOT REQUIRE A SIGNATURE**. Ship your package to the following address:

        Unique Z Products
        Attn: Refund department
        3603 Fourth Avenue
        San Diego, CA 92103
                                                                                                                                                     

As long as your returned parts are in like-new condition, your refund will be credited to the account used to pay for the original order within two weeks. Please do not contact us to check on the status of your return unless this two week period has passed 

Refunds will be issued only on items that are in like-new condition. Items with damaged or missing parts or packaging will not be refunded.